FAQ

• SHIPPING- ONCE An ORDER HAS BEEN PLACED AND SUBMITTED A CONFIRMATION EMAIL WILL BE SENT TO YOU BY OUR SUPPORT TEAM. ORDERS ARE NORMALLY SHIPPED THE FOLLOWING BUSINESS DAY. BUSINESS DAYS are (MONDAY-FRIDAY). SOME ITEMS MAY CAUSES DELAY AND MAY NOT BE SHIPPED THE FOLLOWING DAY. DELAYS  MAY BE CAUSES BY PRE-ORDERS OR LOW INVENTORY ON CERTAIN ITEMS. IF THIS IS THE CASE OUR SUPPORT TEAM WILL UPDATE THE INFORMATION PROVIDED IN THE PRODUCTION DESCRIPTION. ALL ITEMS ARE SHIPPED VIA USPS MAIL BEWTEEN 5-7 Days. PRIORITY SHIPPING IS BTWEEN 1-3 DAYS.
• RETURNS/EXCHANGE- WE DO NOT ACCEPT CASH RETURNS. WE ACCEPT RETURNS FOR STORE CREDIT ONLY WITH RECEPT. RETURNS OR EXCHANGES WILL BE PROCESSED WITHING 30 DAYS OF THE PACKAGE DELIVERY DATE WITH THE TAG. A GIFT CARD WILL BE MAIL TO YOUR ADDRESS FOR YOUR STORE CREDIT WITH INFLOOENSCo. PLEASE CONTACT US WITH YOUR TRACKING NUMBER SO  OUR SUPPORT TEAM CAN BEGIN PROCESSING YOUR RETURN. ALL ITEMS MUST BE IN THE SAME CONDITION THEY WERE RECEIVED. IF THERES ANY DEFECT ITEM UPON INSPECTION, YOUR RETURN WILL NOT BE ACCEPTED AND  THE ITEM WILL BE SHIPPED BACK.